This privacy statement discloses the privacy practices for Pacific States´ Web site at www.pacificstates.net. Pacific States respects your privacy. Our purpose in collecting information from you is to help us provide you with better service. We will not willfully disclose any individually identifiable information about you to any third party without first receiving your permission, as explained in this privacy statement. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices available for review.

Information Collection and Use

Pacific States is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use.

Links

This Web site contains links to other sites. Please be aware that Pacific States is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security

This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, the information is protected both online and off-line.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerks) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

If you have any questions about the security of our Web site, please contact our Webmaster at (925) 803-4333.

Site and Service Updates

We may from time to time, send the user site and service announcement updates, which contain important information about the service. We communicate with the user to provide requested services and to resolve issues relating to their account via email or phone.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Web site so our users are always aware of what information we collect, how we use it, and any circumstances under which it may be disclosed. If at any point we decide there is a need to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.